Release 9/3/2025 Last updated: 09/03/2025
In order to help prevent duplicate customers getting set up, when adding a new customer, you will now be prompted to search for existing customer.
When you click the Add Customer button, you will see new search dialog:
To search for existing customers, enter any part of customer name, City, state, zip, buyer name, phone number, and click the Search Button
By default, the Search All Customers check box is checked on, this will search all customers across all your groups, and all reps in your groups.
If you want to just search your customers, uncheck the check box.
Above, I searched for "Vans Appliance", and see that there is one store matching this.
Click the "Customer Already Exists" button, if this is the correct that already exists, and no new customer is needed.
Click the "Add New Customer" button, if the store you are searching for does not exist, and you wish to proceed with adding a new customer.
If the store exists, but is in another group, you can click the Copy button next to the store, and copy this store to the group you need that store in.