Vendor Acknowledge Orders HelpLast updated: 10/11/2024

1) Rep Sends Order	Order is emailed to Vendor, with link to acknowledge order.
2) Vendor clicks link in email.	Page to acknowledge order is displayed.
3) Vendor acknowledges order	Enter vendor order number, comments, and click Acknowledge order button.
4) Email is sent to Rep	Email will be sent to rep that vendor has acknowledged order
5) Vendor may update order.	Vendor uses web site to update order comments, vendor order number, etc.
6) Email is sent to Rep	Email will be sent to rep that vendor has changed order

When Rep order email is received, Click link in email to go to Vendor Order Acknowledgment page:

Optionally enter Comments, Vendor Order Number.
If comments are important or urgent, check the check box.

Click the Acknowlege Order button.
This will update order, and send email to rep.

If you wish to be CC'd on rep email for acknowledgement, set the Notification option on your profile in SRP web site.

Manage Orders on SRP Web siteLast updated: 10/11/2024

Log into SRP Web site.
Your Dashboard will show number of new orders that still need to be acknowledged.

Use SRP Web site to review and manage all rep orders, to make sure all orders are viewed and acknowledged.

To view all orders, click the Order List menu option in left hand menu, under Orders

Message in red, will indicate how many orders that need to be acknowledged.

Click View All New Orders button, to view just all the new orders, that need acknowledged.

To Acknowledge Order, click Acknowledge button next to order.

Ready To Send	Order is ready to send to venor.
Sent	Order has been sent to vendor.
Hold	Order is placed on Hold. And will not be sent to vendor
Mark as Sent	Order is Marked as Sent to vendor, will not send to vendor. Use this for orders you just want a record of order but will not send to vendor.

Not Sent	Order has not been sent to vendor yet.
Sent	Order has been sent to vendor, but vendor has not viewed order yet.
Viewed	Order has been Viewed by vendor, but not acknowledged.
Received	Order has been Acknowledged by vendor.

Click Acknowledge button next to order.

Optionally enter Comments, Vendor Order Number.
If comments are important or urgent, check the check box.

Click the Acknowlege Order button.
This will update order, and send email to rep.

Using SRP web site to acknowledge orders, is the same as using the link from rep order email.